This Policy explains how the Data Controller — operating the Prime Prop Trading brand — collects, uses, shares and protects your personal data when you use our website, evaluation programs, funded accounts, community channels and related services (the "Services"). Where you conclude an agreement with the Data Controller as a client (challenge, evaluation or funded account), the separate Privacy Policy for Clients applies in addition to this Policy.
Contents
- Who is responsible for your personal data
- How to contact the Data Controller
- Data security
- Use of the website
- What are "cookies"?
- Purposes and legal basis for processing
- Your rights
- Provision of personal data
- Recipients of personal data
- International transfers
- Data retention
- Right to object to direct marketing
- Automated decision-making
- Contact
1. Who is responsible for your personal data
The data controller of your personal data is FX-EDGE V Ltd based in 1276, Govant Building, Kumul Highway, Port Vila, Vanuatu, company no. 700604 (hereinafter the "Data Controller").
2. How to contact the Data Controller
A Data Protection Officer has been appointed by the Data Controller. In matters regarding the processing of personal data by the Data Controller, you can contact our Data Protection Officer via email at kteofilski@fx-edge.com.
For all other privacy-related questions or for requests in connection with the Services, you may also contact us at support@primeproptrading.com.
3. Data security
In connection with the conducted business activity, the Data Controller collects and processes personal data in accordance with relevant provisions, including in particular the GDPR, POPIA, the DPB and the data processing principles contained therein.
The Data Controller ensures transparency of data processing, informs you about data processing, and ensures that data is collected only to the extent necessary for the purpose indicated and is processed only for the period in which it is necessary.
To ensure data integrity and confidentiality, the Data Controller has implemented procedures enabling access to personal data only by authorised people and only to the extent necessary for their tasks. The Data Controller takes all necessary actions to ensure that its subcontractors and other cooperating entities guarantee the use of appropriate security measures whenever they process personal data at the request of the Data Controller.
4. Use of the website
When you use the Data Controller's website, standard information is collected, such as IP address, type of search engine, language, access time, and the address of the page from which you were redirected. This data may be collected by cookies and analytical tools.
If you contact us via telephone, email or our complaint form, data related to the means of communication chosen by you and data provided during communication are also processed, to the extent necessary to resolve the reported matter.
5. What are "cookies"?
Personalisation and efficiency of services provided by the Data Controller requires saving and storing information on how you use the website. The Data Controller does this by using small text files called "cookies". Cookies contain little information and are saved on your computer or other terminal device by the server operating the website. Disabling cookies in the browser may cause difficulties or inaction of some functions of the website.
The Data Controller generally uses two types of cookies:
- Session cookies — temporary files stored on your end device until you log out, leave the website or turn off the web browser;
- Permanent cookies — files stored on your end device for the time specified in the cookie file parameters or until they are deleted by you.
By functionality, the Data Controller divides cookies into three groups:
- Necessary — files of key importance enabling you to navigate the website and use its functions, such as access to secure areas and to ensure security;
- Performance — files collecting information about how you use the website, which parts of the website you visit most often, and whether you receive error messages. Data collected by these cookies is anonymous and only serves to improve the functioning of the website;
- Functional — files recording the choices made by you; these files can also be used to remember changes made, such as changes in text size or font.
6. Purposes and legal basis for processing
Cookies are used to:
- Adapt the content of the website to your preferences and optimise its use;
- Create statistics that help understand how users use the website, allowing improvements to structure and content;
- Maintain your session after logging in, so you do not have to re-enter login credentials;
- Enable interaction with social networks (e.g. publishing posts directly from the website).
The legal basis for processing in this case is the Data Controller's legitimate interest in ensuring a higher quality of services.
Contact via email or post
In the case of correspondence not related to an agreement concluded with the Data Controller, personal data contained in such correspondence are processed solely for the purpose of communication and resolution of the matter to which the correspondence relates. The legal basis is the Data Controller's legitimate interest in conducting correspondence in connection with business operations. All correspondence is stored in a manner that ensures the security of personal data and disclosed only to authorised persons.
Telephone contact
In the event of contact by phone in matters not related to a concluded agreement, the Data Controller may request personal data only if necessary to handle the case. The legal basis is the Data Controller's legitimate interest in resolving the reported case.
Business contacts
In connection with the conducted activity, the Data Controller collects personal data also in other cases (e.g. business meetings, exchanging business cards) for purposes related to initiating and maintaining business contacts. The legal basis is the legitimate interest of the Data Controller in creating a network of contacts. Personal data collected in such cases are processed only for the purpose for which they were collected.
7. Your rights
You have the right to access your personal data, the right to rectify and delete it, as well as the right to limit data processing. To the extent that processing is necessary to perform the agreement to which you are a party or to take action at your request before concluding it, you also have the right data transfer. If you believe that your data is processed contrary to legal requirements, you may lodge a complaint with the competent supervisory authority.
8. Provision of personal data
Providing personal data is voluntary, but necessary to conclude the agreement and use the Data Controller services. Failure to provide the personal data will result in refusal to conclude the agreement.
9. Recipients of personal data
Your personal data may be transferred to the following categories of recipients: banks, payment institutions, virtual asset service providers, companies from the capital group to which the Data Controller belongs, postal operators, supervisory authorities, financial information authorities, suppliers of tools and platform software used to handle transactions and financial operations performed in the course of the implementation of the agreement, as well as to send commercial information by electronic means of communication, legal advisors and entities providing servers and storing data.
10. International transfers
In the case of transferring personal data to third countries, the Data Controller transfers them using mechanisms in accordance with applicable law.
11. Data retention
Your personal data will be stored for the duration of the agreement, as well as after its termination, for a period of 5 years, counting from the first day of the year following the year in which the economic relationship with the client ended or until the limitation period for claims arising from legal provisions expires. Data included in the results of assessments of economic relations will be processed for a period of 5 years, counting from the first day of the year following the year in which they were passed. The above data storage periods may be extended if required by the relevant supervisory authority. To the extent that data processing is based on the legitimate interest of the Data Controller, the personal data will be processed for the time necessary for its implementation (in particular until the limitation period for claims under applicable law), but no longer than until the objection is deemed justified by your particular situation, and if the legally justified interest is the Data Controller's direct marketing - until you express your objection.
12. Right to object to direct marketing
To the extent that personal data is processed for the Data Controller's direct marketing purposes, you have the right to object to data processing, which does not require justification. If the processing is based on other legitimate interests of the Data Controller, exercising your right to object requires justification by your special situation.
13. Automated decision-making
You will not be subject to a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.
14. Contact
For any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal data:
Data Protection Officer: kteofilski@fx-edge.com
General enquiries: support@primeproptrading.com
Data Controller: FX-EDGE V Ltd, 1276, Govant Building, Kumul Highway, Port Vila, Vanuatu (company no. 700604)
Trade brand: Prime Prop Trading
We may update this Policy from time to time; the "Last updated" date at the top reflects the current version.